Effective Date: 15/03/2025
This Shipping Policy outlines the processing, delivery, and return shipping procedures for all orders placed with Tanache Lifestyle.
1. Order Processing & Delivery
- We process orders within 1-3 business days.
- Standard delivery time is 7-10 working days, depending on the location.
- We currently ship only within India (international shipping is not available).
2. Shipping Charges
- Shipping fees apply to all orders.
- The exact shipping cost is displayed at checkout before payment.
3. Order Tracking
- Once shipped, you will receive a tracking link via email or SMS to monitor your order’s status.
4. Delays & Responsibilities
- We are not responsible for delays caused by third-party couriers or unforeseen circumstances.
- If an order is lost in transit, we will investigate and assist with a resolution.
5. Incorrect Address
- Customers must provide accurate shipping details when placing an order.
- We are not liable for orders delivered to incorrect addresses due to customer errors.
6. Self-Ship Returns
- If your PIN code is non-serviceable for return pickup, you must self-ship the item.
- A docket slip is required to receive a refund for the shipping cost.
7. Contact Us
For any queries or concerns, please reach out to us at:
Email: support@tanache.in
Phone: 7039379409