Effective Date: 15/03/2025
Welcome to Tanache Lifestyle (Tanache) These Terms & Conditions govern your use of our website and services. By accessing or purchasing from Tanache Lifestyle (Tanache), you agree to abide by the terms outlined below.
1. General Information
- Tanache Lifestyle is a registered business based in Mumbai, India.
- We specialize in manufacturing and selling high-quality clothing.
- These terms apply to all users of our website and services.
2. Products & Services
- We offer a variety of in-house manufactured clothing items.
- All products listed on our website are subject to availability.
- While we strive to provide accurate product descriptions, slight variations in color and texture may occur due to screen differences.
3. Orders & Payments
- Tanache Lifestyle accepts payments via Credit/Debit Cards, UPI, and Net Banking.
- Cash on Delivery (COD) and Wallet Payments are not accepted.
- We only process orders upon successful payment confirmation.
4. Shipping & Delivery
- We currently ship only within India.
- Standard shipping time is 7 to 10 working days.
- Shipping charges are applicable and displayed at checkout.
- Third-party courier services are responsible for delivery delays, not Tanache.
5. Return, Refund & Exchange Policy
- 10 Days Return Policy: Customers may return products within 10 days of delivery if they meet the conditions below.
- No Returns for Sale Items: Products purchased on sale are not eligible for returns, only exchanges.
- Exchange is Subject to Size Availability: If the requested size is unavailable, a redeemable gift card will be issued for the price difference.
- Self-Ship Option: If your PIN code is outside our serviceable area, you can ship the item yourself (Docket slip required for fee refund).
- Condition of Returns:
- Products must be unused, unwashed, and undamaged.
- Items must include original packaging & tags.
- Items without tags will not be accepted.
- Once the returned product is received and approved at our warehouse, the exchange process will begin.
- Refunds for approved returns will be processed within 7 days.
6. User Responsibilities & Website Usage
- Users must provide accurate and up-to-date information while placing an order.
- The website strictly prohibits any misuse, such as fraudulent orders or unauthorized use of content.
- Tanache Lifestyle reserves the right to cancel orders suspected of fraudulent activity.
7. Intellectual Property Rights
- Tanache Lifestyle solely owns all content, including images, product descriptions, and branding.
- Users are strictly prohibited from copying, using, or distributing Tanache’s images and content without prior consent.
8. Disclaimers & Limitations of Liability
- Slight variations in product color may occur due to screen resolution differences.
- Tanache Lifestyle is not responsible for delivery delays caused by courier partners.
- We are not liable for any direct or indirect damages resulting from product usage beyond its intended purpose.
9. Privacy Policy & Data Usage
- We collect user data such as name, email, phone number, and shipping address to create accounts, process orders, and track shipments.
- By using our services, customers consent to receive marketing communications (newsletters, promotions, etc.). Users may opt out anytime.
- We do not sell or share personal data with third parties for unauthorized marketing.
10. Customization Services
- Tanache Lifestyle offers customized shirts based on customer preferences.
- Customers can fill out a basic form with their name, email ID, and phone number, and our team will coordinate further.
- Customization orders may have different processing times and are non-returnable.
11. Amendments & Modifications
- Tanache Lifestyle reserves the right to modify these terms at any time.
- Continued use of our website constitutes acceptance of any updates to the Terms & Conditions.
12. Contact Information
For any queries or concerns, please reach out to us at:
Email: support@tanache.in
Phone: 7039379409